Overview Infrastructure Message Analysis Message Handling Integration True Continuity

Message handling

With the goal of minimizing the amount of time an administrator or email user needs to spend managing their junk email, Katharion offers several options for handling of detected junk mail.

These options can be established globally across one or more domains, or by user, or by groups of users -- and can be changed at any time. Katharion customers can choose to:

• Drop detected spam – an aggressive approach that reduces a customer’s network bandwidth requirements and mail server load. Due to Katharion's extremely low percentage of "false positives" it is very rare that a legitimate email message will be dropped.
• Tag and forward detected spam – with a modified subject line, incoming email can be automatically directed to a specific folder in each user’s email program for periodic review and/or deletion.
• Redirect detected spam -- junk mail can be directed to an alternative address, e.g., spam@example.com.
• Quarantine -- junk messages are redirected to individual web-mail quarantine accounts that can be reviewed at any time by end users. The most common choice of larger businesses and ISPs, this approach reduces bandwidth requirements and mail server load for customers while providing complete assurance that no legitimate message will ever be lost.

In addition to these basic choices which be configured by person, by group, by domain, or by company, customers can opt to receive periodic message digests, which provide each user a summary list of the junk email received for them. The digest includes a means to immediately release each message from the quarantine in case it is or may be legitimate, and provides reassurance that no legitimate mail is being detected as spam.

Katharion’s combination of flexible spam handling, message digests, one-click whitelisting, well-designed management interface, and high accuracy allows both administrators and end users to spend little or no time dealing with the frustrations of junk mail.

Next: Read about how Katharion can integrate seamlessly with any email infrastructure.